Vice President, Program Management

Overview

Mastercard’s Services organization is seeking a Vice President, Program Management to lead the development and execution of the enterprise Data and Privacy strategy as part of the broader Mastercard Technology roadmap. This role will drive alignment and delivery of Data & Analytics strategic priorities across a complex, global portfolio, ensuring successful execution from strategy through implementation. This role will partner closely with senior leadership, Data & Analytics stakeholders, and cross-functional technology teams to coordinate integrated program delivery across interdependent initiatives.

This includes shaping strategic objectives, enabling execution through scalable program frameworks, and communicating integrated technology plans to a diverse stakeholder ecosystem. Mastercard Services is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and advancing the digital payments experience. We deliver value through expertise, data-driven insights, and operational excellence.

This is a hybrid position based in O Fallon, MO requiring three days per week onsite.

• Lead the successful delivery of large-scale, complex programs with enterprise-wide impact and long-term business implications.
• Partner with executive leadership to translate strategic objectives into actionable, scalable execution plans across technology and non-technology initiatives.
• Drive end-to-end program planning, execution, and delivery for key data, privacy, and analytics initiatives with minimal oversight.
• Coordinate cross-functional activities across multiple teams, ensuring alignment with program strategy, timelines, and organizational priorities.
• Identify and proactively manage program risks, dependencies, and blockers across teams and systems to enable seamless delivery.
• Optimize sequencing of work streams to maximize program efficiency and value realization.
• Establish and maintain governance frameworks to track progress, manage interdependencies, and ensure milestone achievement.
• Lead cross-functional collaboration with Finance to support the development of a scalable Fin Ops operating model that aligns cloud investments with business outcomes.
• Communicate program scope, timelines, risks, and mitigation strategies to senior leadership and key stakeholders.
• Facilitate continuous improvement through retrospectives and process optimization initiatives.
• Foster a high-performing team culture aligned with The Mastercard Way.

• Previous experience as a Program Management Director with demonstrated success leading enterprise-level programs within a global, matrixed organization.
• Proven ability to operate within Agile delivery frameworks, including roadmap planning, backlog prioritization, and dependency management.
• Strong analytical and problem-solving skills, with the ability to leverage data insights to inform strategic decisions.
• Exceptional stakeholder management and cross-functional collaboration capabilities.
• Experience managing program risk and governance across large-scale initiatives.
• Ability to independently develop execution strategies and drive outcomes in fast-paced environments.
• Excellent written and verbal communication skills with the ability to influence at all organizational levels.
• Experience with program management and collaboration tools such as Tableau, Domo, JIRA/ALM, Aha!, Confluence, or SharePoint is preferred.
• Bachelor’s degree in Business Administration, Technology, Engineering, Data Analytics, or a related field, or equivalent practical experience.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

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