Manager, SAP Implementation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Manager, SAP Implementation

Mastercard is seeking talented professionals to join our team and contribute to our mission of connecting and powering an inclusive, digital economy that benefits everyone, everywhere. Our ideal candidate thrives in a collaborative environment, embraces challenges, and is committed to achieving excellence. If you are ready to advance your career and be part of a forward‑thinking company that values creativity, dedication, and professional growth, we invite you to explore this exciting opportunity with Mastercard.

Mastercard is on the journey to establish an enterprise, scalable Order Management system that can support new business models and customer engagement channels. This role is within the Financial Solutions program to partner with other programs to implement SAP Order Management as an enterprise O&M system. This leader will own end‑to‑end technical delivery—from solution design and build through cutover, hypercare, and steady‑state operations—while ensuring reliability, performance, and continuous improvement of the platform.

The ideal candidate blends strong SAP functional expertise with people leadership, vendor management, and modern service management (Agile/ITIL/Dev Ops) practices.

• Collaborate closely with business and technical stakeholders.
• Lead the end‑to‑end implementation of the SAP Order Management solution including fit to standard, solution design, configuration, extensions, integrations, data migration, testing, and cutover.
• Drive platform architecture decisions in partnership with Infrastructure, Security, Platform Engineering, and Integration teams to ensure scalability, performance, and resilience.
• Establish and run the program backlogs (Epics/Features/Stories), sprint ceremonies, dependency management, and cross‑team coordination with key stakeholders and upstream/downstream systems.
• Ensure solutions align with Mastercard’s engineering and data principles, and technical policies.
• Own non‑functional requirements (availability, performance SLAs, security, observability) and UAT/Business readiness.
• Oversee data quality, controls, and compliance (SOX, audit readiness, segregation of duties, role design, access reviews) in collaboration with Security/GRC.
• Ensure alignment with cybersecurity standards, data privacy policies, and disaster recovery/business continuity objectives.
• Implement monitoring, alerting, and observability with clear runbooks and SLOs/SLIs.
• Drive the adoption of best practices in software engineering, including code reviews, testing, and continuous integration/continuous delivery (CI/CD).
• Mentor and guide engineers across various experience levels, helping them grow technically and improving their software engineering skills.

• Deep understanding of managing and fulfilling Order, pricing, integration of Orders with third‑party billing applications, importing data from customer‑facing application.
• Proven track record leading end‑to‑end SAP implementations (fit to standard, extensions, integrations, data migration, testing, cutover, hypercare) and steady‑state support.
• Minimum 7 years of SAP technical and functional experience/expertise in Order to Cash: pricing, order management, condition contracts, EDI and billing.
• Experience in global rollouts (multi‑company, multi‑currency, tax jurisdictions), and data migration (CVI/business partners, customers/materials, open orders).
• Experience with SAP BTP (extensions, eventing), Integration Suite/APIs, and integrations with CRM/Commerce, Tax (e.g., Vertex/Avalara), Payments, Logistics/3PL, and Finance.
• Proven…