Senior Specialist, Analyst Relations and Sales Communications

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Senior Specialist, Analyst Relations and Sales Communications Overview

The Global Communications team is seeking a Senior Specialist, Analyst Relations and Sales Communications to help strengthen Mastercard’s relationships with key industry analyst firms, while driving alignment and effectiveness across sales communications. This role supports the strategy and day-to-day operations of Mastercard’s analyst relations (AR) program and ensures sales teams receive timely, strategic messaging that reflects organizational priorities.

The ideal candidate is intellectually curious, highly collaborative, and passionate about translating insights, research, and strategy into clear, actionable communications that enable business growth.

• Support and manage the ongoing strategy and operations of Mastercard’s global analyst relations team and function.
• Manage core AR operations, including analyst briefing requests, engagement and relationship management trackers, research coordination, and internal resources.
• Partner with communications, B2B marketing, product, and sales enablement teams to align messaging and deliver consistent, customer-facing narratives.
• Coordinate and launch sales alerts and webinars informing customer-facing teams on product announcements, thought leadership, and accompanying tools to engage customers.
• Conduct ongoing research on analyst firms, industry trends, competitive positioning, and report opportunities relevant to Mastercard’s businesses.
• Educate global and regional teams on analyst relations and sales communications best practices through training and enablement materials.

• Strong organizational skills to align teams around upcoming analyst reports, product launches, Mastercard events, industry conferences, and customer facing experiences.
• Solid writing, editing, and content development skills with experience creating executive-ready and customer-facing materials.
• Demonstrated ability to collaborate across functions and influence stakeholders at multiple levels.
• A customer- and sales-oriented mindset with the ability to translate strategy into practical tools and guidance.
• Comfort operating in a fast-paced, global environment with multiple stakeholders and priorities.

• Expertise in communications, analyst relations, product marketing, or sales communications within a B2B environment.
• Experience working with major analyst firms such as Gartner, Forrester, IDC, Javelin, or similar organizations.
• Familiarity with technology, payments, or financial services industries.
• Experience supporting thought leadership, solution briefings, or report inclusion strategies.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s…