Senior Product Manager Technical

Overview

Senior Product Manager Technical

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Mastercard supports a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology, partnerships and networks combine to deliver products and services that help people, businesses and governments realize their greatest potential.

The Senior Program Manager role provides coordination and execution support at the division level, ensuring that strategic initiatives are planned, organized, and delivered effectively. This role is responsible for managing the flow of work, aligning priorities, and maintaining structure across efforts that support the executive leadership office. It emphasizes organizing development and implementation activities, driving clarity in timelines and deliverables, and supporting operational rhythms that enable leaders to make informed decisions efficiently.

In practice, this role contributes to the leadership office by bringing discipline to planning, guiding execution through structured processes, and ensuring that milestones and cross-team activities remain on track. It serves as a connective function—translating strategy into coordinated actions, maintaining oversight of execution progress, and helping remove blockers that could impede delivery. Through consistent operational stewardship, the Senior Program Manager strengthens execution excellence and supports the organization’s ability to deliver on high-priority initiatives.

• Strong written and oral communications
• You are a strong user and creator for Share Point
• Experience planning and organizing amidst changing and competing priorities
• Ability to represent team services with confidence to stakeholders and adjacent teams, organizing meetings and follow-up actions as needed
• Competent in identifying, tracking, and mitigating needed actions, risks and issues across programs, ensuring proactive communication and escalation
• Comfortable working across both business and technical stakeholders, translating needs and ensuring clarity of scope, outcomes, and priorities
• Solid critical thinking skills to apply to issues and topics to discern actions
• Highly organized with strong communication skills, able to simplify complex information and craft clear, actionable narratives for diverse audiences
• Proactive and outcome-driven mindset, with the ability to take ownership of ambiguous spaces and bring structure where needed

• Bachelor's degree preferred (or demonstrated experience aligned to the position)
• Strong experience and familiarity with the SharePoint suite of products (including SharePoint lists, Power Automate and other AI tools), Microsoft Word, PowerPoint, and Excel is required
• Experience with Confluence, One Note or other tools for organization management is a plus

EEO and Corporate Security

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond promptly.

All activities involving access to Mastercard assets, information, and networks comes with inherent risk to the organization. Every person working for Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of information being accessed;
Report any suspected information security violation or breach;
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be…