Senior Product Manager - Technical

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform’s most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications.

This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager – Technical to own an agile scrum team’s product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial.

Role
• Lead from the front:
Set clear product direction, communicate outcomes (M ), and rally teams around the roadmap using OKRs.
• Promote visibility:
Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / M  / QTR).
• Measure impact:
Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements.
• Deliver predictably:
Keep the roadmap and sprint progress on track through disciplined prioritization and execution.
• Drive alignment:
Ensure cross-team dependencies are resolved quickly and key decisions are data-driven.
• Translate business requirements into product features and well-defined user stories with clear acceptance criteria.
• Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives.
• Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality.
• Prepare for launches and monitor adoption, operational performance, and overall platform health post-release.
• Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams.
• Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You
• Bachelor’s degree or equivalent experience in a related field.
• Proven experience as a Product Owner, Product Manager, or similar role in a technical environment.
• Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs.
• Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies.
• Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes.
• Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus.
• Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions.
• Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes.
• Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work.
• Collaborative working style with a focus on disciplined execution and measurable results.
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