HGV Technician; Mercedes-Benz Service & Support

Overview

If you are looking to work for an award-winning company which is the UK’s largest Mercedes-Benz Commercial vehicle Dealer Group, and has been announced as an official Great Place to Work for three years running, look no further!

As a Truck Technician, your role will be to keep our customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service to the highest quality. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and comprehensive, ongoing training.

Rygor is an official UK Best Workplace for Development. As an individual contributor at the C1 level, you carry out your role to the highest standards, living and breathing our company values of being Rewarding, Reliable and Respectful. You take pride in your work and collaborate with others to ensure the job gets done.

“Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful. Choosing Rygor to grow your career is something no one can regret.” – Patrick, Technician

• Performing major and minor repairs to Mercedes-Benz vans
• Performing regular inspection and general preventive maintenance services
• Maintaining inventory in the workshop and cleanliness from oil spills and dust
• Working with repair teams to help diagnose and plan repairs for the vehicles
• Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management
• Carrying out wheel alignment and tyre fitting
• Completing customer documentation while working to agreed time scales

Qualification - You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in HGV Vehicle Repair and maintenance, plus experience in diagnostic and service repairs. (Technicians with Passenger Car experience will be considered.) You will need the ability to identify worn and faulty components in accordance with the DVSA Standards and have a current, full UK driving license for the relevant vehicle classes.

• Resilience - A resilient person has strong coping skills and can draw on these when life presents challenges.
• Motivation - Being motivated is essential for personal and team success and part of being a brilliant team player.
• Attention to Detail - Precision in diagnosing issues and conducting repairs to ensure vehicles meet safety and performance standards.
• Time Management - Ability to prioritise and complete tasks within time frames to meet customer demands and maintain workshop efficiency.

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making; culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on our website.
Rewarding
, Reliable
.

We encourage applicants to apply if you have relevant experience and the necessary qualifications, even if you don’t meet every requirement. We want to learn about your passions, achievements, learning and growth. If this role excites you, start a conversation with us.

• Overtime opportunities
• A day off for your Birthday
• 20 days of annual leave per year plus Bank Holidays
• Branded uniform and boot allowance
• Working for an official Great Place to Work and UK Best Workplace for three years running
• Working for a Best UK Workplace for Wellbeing, and for Development
• Recognition through awards and staff initiatives
• Access to Perkbox and auto-enrolment pension
• Enhanced Maternity and Paternity pay policies
• Access to wellness programmes and Employee Assistance Programmes
• Mental Health First Aiders and ongoing training
• Annual appraisals and progression opportunities
• Manufacturer training and access to in-house training hub
• Long service recognition

Rygor is committed to…