Technical Manager

01/11/2025

Authorized by:
Sam Christie

Version: 8

Page: 1 of 2

Doc : JD001
- Technical Manager

Title:

Technical Manager

Functional Area:

Technical Department

Reports to:

General Manager

Deputises for:
General Manager

To organise, control, develop and maintain the technical standards and ways of working at Handmade Speciality. To establish good manufacturing practice and ensures compliance in respect to legislative, regulatory and customer standards. The role will liaise with internal and external customers, ensuring consumer confidence is retained within our products. This will require focus and responsibility for development of the QA, Specification Technologists and hygiene functions within the team.

See Attached

Responsibility for the Technical and Spec Tech team, QA & Hygiene team within the self-managed team with focus on professional development.

The Technical Manager has responsibility for compliance to standards as well as micro compliance. They have overall responsibility for ensuring product safety and that all products released from site are fit for purpose. This involves managing external contracts with outsourced laboratories.

The Technical Manager also has contact with external governing bodies such as the EHO, Trading Standards and Accrediting bodies.

The Technical Manager has responsibility for ensuring the manufacturing of all products conforms with statutory and customer/consumer requirements.

The Technical Manager has the challenge of developing all aspects of Technical performance specifically GMP and Food Safety Standards, ensuring Technical best practices are established and adopted within the site.

Support the Operations Manager with developing a predictive approach to optimising performance, recommend appropriate courses of action specifically in the areas of Quality Assurance, GMP and Hygiene Standards.

Contributes as a member of the site Management team to the strategic planning and effective ramp up of a “new” operation specifically in the areas of attaining appropriate site approvals such as EHO, BRC, Retailer COPS etc.

Ensures compliance with Legislative Food Safety Standards whilst maintaining appropriate Health and Safety standards for themselves and others.

The Technical Manager is the conscience of the site, who has to maintain both a site, commercial and consumer perspective at all times.

Degree qualified in a Food Science discipline with at least 5 years’ experience within a food manufacturing company.

Experienced Systems auditor and HACCP qualified.

Knowledge and experience of developing and implementing Food Safety Systems.

Ability to lead and deliver a comprehensive Technical/ Quality standard Training and Development initiative.

Excellent communication and people management skills.

Able to work in a controlled manner under pressure and demonstrate abilities as an influencer.

Ability to utilize lean techniques.

Accountable for the overall quality compliance and standards of production at the Nuneaton.

To control and monitor the site QA compliance ensuring appropriate corrective actions are implemented.

To ensure that the product quality meets customer and consumer requirements and that this regularly monitored and reviewed.

To work with the self-managed teams to drive quality compliance.

To interface where applicable with customers and governing bodies to ensure compliance with standards.

To review the site performance on analytical and micro compliance and implement actions to drive improvement and control compliance.

To review consumer complaints and ensure that we put consumers at the heart of our business at all times.

To ensure an effective quality system integrates with the way we run our business and supports improvement, through audits, benchmarking and continuous improvement initiatives, to deliver optimal food safety systems and standards across site.

To implement and monitor Technical/ QA best practices.

Specify skill requirements for technical roles within the self-managed teams and carry out formal reviews to identify ‘training needs’. Maintain a training plan to ensure teams and individuals have the capabilities to deliver against site plan.

To ensure the site operation is kept up to date with appropriate legislative and regulatory requirements.

To be a principle point of contact for 3rd part bodies (e.g. EHO, FSA, BRC auditors) and key customers.

Handmade Speciality Products Ltd
67 Blackhorse Road
• Exhall
• Coventry
• CV6 6DP

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Registered Office: 46-54 High Street, Ingatestone, Essex. CM4 9DW
. Registered in England & Wales No.