Care Coordinator

• Salary details: £20000 - £25000 per annum

Location:

Tamworth office based (will be required to travel to customers in Tamworth, Lichfield, Nuneaton & North Warwickshire)

£20,000 - £25,000 per year | Impactful role | Expert training | Friendly team

Bluebird Care – Where passion becomes expertise

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider
, we take pride in our work — and we’re looking for a caring and dedicated person to join our office team as a Care Coordinator, to help us set the standard.

As a Care Coordinator, you’ll help our team grow, support our colleagues, and make a real difference every day. If you’re someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong.

Responsibilities

As a Care Coordinator your key responsibilities will include:

• Liaise with the Registered Manager and Deputy Manager to ensure the right number of Care Assistants, with the right skill mixes are recruited to meet the needs of the business.
• Arrange cover for Care Assistants sickness, absenteeism or holidays.
• Process changes to customers required care and support needs.
• Ensure there is sufficient cover to deliver care and support to all customers on time and in alignment with their personal care plans.
• Monitor the restoring of Care Assistants to maximise efficiency whilst supporting them to maintain an appropriate work/life balance.
• Make required adjustments to rotas as required to provide cover for emergency situations, to cover staff holiday and sickness.
• Work with other members of the Bluebird Care team to appropriately match Care Assistants to customers taking account of skills, experience and availability, the customers preferences and care needs and travel arrangements and routes to ensure efficient use of Care Assistants time.
• £20,000 - £25,000 per year depending on experience
• 20 Days annual leave (plus bank holidays)
• Full training and development opportunities
• Ongoing support from a friendly and committed leadership team
• Professional development and industry‑leading training
• Supportive, inclusive team environment
• Career progression opportunities

Requirements

• Strong understanding of the needs of people requiring care and support.
• Excellent organisational skills, able to plan and coordinate workloads effectively.
• Confident in maintaining accurate written records and following reporting procedures.
• Clear understanding of confidentiality and safeguarding in Home care services.
• Strong administrative and IT skills, confident using scheduling and rostering systems such as One Touch Health and PASS.
• Skilled at building rotas, matching the right carers to customers and planning ahead while keeping efficiency and customer preferences in mind.
• Enjoys a challenge — able to stay calm under pressure and find solutions quickly.
• Professional telephone manner and interpersonal skills with the ability to build strong relationships with customers, families, colleagues, and other professionals.

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high‑quality care deserves.

Bluebird Care Tamworth, Lichfield, Nuneaton & North Warwickshire is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.

Hear how Bluebird Care has empowered customers across the UK to live life on their terms.