Landlord First Officer

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.

We are currently recruiting for a Landlord First Officer to join our Landlord Solutions Team.

As a Landlord First Officer, you will play a key role in developing and maintaining strong relationships with private sector landlords and letting agents. You will support the delivery of housing solutions by increasing access to private rented accommodation and helping to ensure successful, sustainable tenancies for our customers.

This is an exciting opportunity to join a proactive and forward-thinking team. We are looking for someone who is dynamic, adaptable, and motivated to deliver an excellent landlord engagement service that improves access to private rented housing for those in need.

The successful candidate will have:

• A Level 2 qualification in English and Maths (or equivalent).
• Recent and relevant experience of working directly with members of the public, with a strong understanding of customer care.
• Experience working within a public service or housing-related environment.
• Knowledge of homelessness legislation and private rented sector legislation, particularly the Private Rented Sector Pathways.
• The ability to work independently, using initiative while following set guidelines.
• Awareness of key issues within the social and private rented housing sector.

Confidence in making informed decisions and taking responsibility, with the ability to challenge existing practices and generate new ideas and solutions

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.

Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.