Solutions Officer; Hybrid

Housing Solutions Officer (Hybrid) needed in Nuneaton, £25ph PAYE - Reference: 5288016

The candidate would be required to come into the office twice a week. This would be covering duty and case work on the other days hybrid working. The days in the office are various days covered by a rota.

• To deliver an excellent Housing Solutions Service designed around customer requirements, and within the context of the principles set out for developing a stronger, safer, healthier and sustainable Borough.
• To be a key point of contact for service users and stakeholders, ensuring that all services are to standards agreed with partners and customers.
• To deliver the statutory obligations under the Housing Act 1996, Part VII, Homelessness Act 2002 and the Homelessness Reduction Act 2017.
• To determine and administer the requirements of the Homeless Reduction Act 2017, in its Prevention, Relief and Homeless duties
• To conduct an accurate assessment of customer’s needs, the outcome of which is effectively communicated to them and is laid out in a Personal Housing and Wellbeing plan.
• To work in an enhanced partnership way across the public sector, the voluntary, the community sector and with landlords to offer housing solution’s and the most relevant support for the customer
• To keep accurate records of all cases using the IT infrastructure and procedures provided
• To deliver training to partnership agencies about the Housing Solutions service

This is a Full time role on a temporary contract basis

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV  quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You will always however hear from us by phone if we are able to take your CV forward to the next stage.