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Customer Experience Associate – BOPS & Returns

Job in Novi, Oakland County, Michigan, 48377, USA
Listing for: Macy's
Full Time position
Listed on 2026-01-26
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail Sales
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
A well-known retail company in Novi, Michigan, is seeking an At Your Service Center Colleague to enhance the customer shopping experience. The role demands multitasking, strong problem-solving skills, and a customer-first mindset. Responsibilities include assisting with order pickups, merchandise returns, and ensuring a welcoming environment. Flexible availability is required, with shifts including nights and weekends. Join a vibrant team where you can grow your career while contributing to memorable customer moments.
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Position Requirements
10+ Years work experience
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