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Member Assist Cart Attendant

Job in Novi, Oakland County, Michigan, 48377, USA
Listing for: Sam's Club
Full Time position
Listed on 2025-12-31
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 24 USD Hourly USD 17.00 24.00 HOUR
Job Description & How to Apply Below

Member Assist Cart Attendant – Sam’s Club

Base Pay Range

$17.00/hr - $24.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

Key Responsibilities
  • Ensure members see a well‑kept parking lot, help members with their purchases, and keep carts ready and available.
  • Assist members with loading their vehicles and support creating a great member experience.
  • Stand for long periods of time while assisting members quickly and accurately.
  • Tackle obstacles head‑on to ensure each task is completed with excellence.
  • Maintain a positive attitude by smiling, greeting, and thanking members.
  • Provide exceptional customer service to members across the club as needed.
  • Maintain a clean, neat, and member‑ready area.
  • Maintain safety of facility by conducting safety sweeps and reporting unsafe situations.
  • Assist members with purchasing decisions, processing purchases, handling payments, and using cash registers.
  • Organize and maintain availability of carts/flatbeds and assist members with transporting items.
Other Responsibilities
  • Ensures club pick‑up orders are filled (contacting members, notifying delays, offering alternatives).
  • Resolve member issues and concerns, and promote company products and services.
  • Follow company policies, procedures, and standards of ethics and integrity.
  • Complete work assignments and priorities using policies, data, and resources; communicate progress; recommend improvement opportunities.
Benefits
  • Health benefits:

    medical, vision, and dental coverage.
  • Financial benefits:

    401(k), stock purchase, company‑paid life insurance.
  • Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting.
  • Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
  • Live Better U: company‑paid education benefit program (includes high school completion to bachelor’s degrees).
  • Additional compensation: premiums ranging from $0.35/hr to $3.00/hr based on schedule, facility, season, or specific work.
Minimum Qualifications

None specified.

Preferred Qualifications

None specified.

Location

27300 Wixom Rd, Novi, MI 48374‑1120, United States of America

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing;
Retail industry.

EEO Statement

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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