Call Center Quality Auditor
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-01-12
Listing for:
Ryder System, Inc.
Full Time
position Listed on 2026-01-12
Job specializations:
-
Quality Assurance - QA/QC
Quality Technician/ Inspector, Quality Control / Manager
Job Description & How to Apply Below
A leading logistics provider is seeking a Call Center Quality Coordinator I in Novi, MI. This role involves conducting quality audits to assess departmental agents' performance. Key responsibilities include tracking audits, communicating results, and identifying process improvements. Candidates should have a high school diploma or GED, with a preference for a bachelor's degree. Strong analytical skills and flexibility in a fast-paced environment are essential.
The position offers an hourly wage of $15.25, with a Monday to Friday schedule and benefits after 30 days.
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