Digital Experience Lead

Overview

Title:
Digital Experience Lead

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

• Design and oversee implementation of Experience Design and management strategies to improve end to end experience and ensure value for our business and customers
• Utilize front end design skills for facilitating design process (End-to-end), working with designers, product team and design partners to create the best-in-class experience for our customers across our portfolio.
• Facilitate Design thinking and experience design and management practices across global products and initiatives.
• Co-create with Business and Technology teams - multi-disciplinary teams across different products in a global setup
• Plan and coordinate design efforts and ensure delivery and continuous evolution of the experience vision
• Plan and coordinate user research and validation activities
• Lead the design partners to deliver simple, connected, and smart experience for our customers.
• Contribute and support through various phases of the design process along customer journey
• Ensure adherence to Design system and to the relevant frameworks and governance
• Advocate problem solving through human centered design, validation and iteration
• Contribute, with the Experience Team, to the growth of Experience Design & Management practices, standards and our services in the organization
• Intrinsically motivated to help us solve real problems for real users and jointly contribute to the company’s strategy
• Understand and utilize experience, operational and behavioral data to gain deeper understanding and create insights valuable for managing experience.
• Define KPIs, and success metrics for managing experience.
• Promote a safety and compliance culture in area of responsibility, and live the letter and the spirit of the Rolls Royce Code of Conduct
• Perform special assignments as required

• Design and oversee implementation of Experience Design and management strategies to improve end to end experience and ensure value for our business and customers
• Utilize front end design skills for facilitating design process (End-to-end), working with designers, product team and design partners to create the best-in-class experience for our customers across our portfolio.
• Facilitate Design thinking and experience design and management practices across global products and initiatives.
• Co-create with Business and Technology teams - multi-disciplinary teams across different products in a global setup
• Plan and coordinate design efforts and ensure delivery and continuous evolution of the experience vision
• Plan and coordinate user research and validation activities
• Lead the design partners to deliver simple, connected, and smart experience for our customers.
• Contribute and support through various phases of the design process along customer journey
• Ensure adherence to Design system and to the relevant frameworks and governance
• Advocate problem solving through human centered design, validation and iteration
• Contribute, with the Experience Team, to the growth of Experience Design & Management practices, standards and our services in the organization
• Intrinsically motivated to help us solve real problems for real users and jointly contribute to the company’s strategy
• Understand and utilize experience, operational and behavioral data to gain deeper understanding and create insights valuable for managing experience.
• Define KPIs, and success metrics for managing experience.
• Promote a safety and compliance culture in area of responsibility, and live the letter and the spirit of the Rolls Royce Code of Conduct
• Perform special assignments as required

Basic Requirements:

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor’s degree in Digital/ Strategic Design, Psychology and seven years’ experience IT experiential design and development; or 10 years of experience in IT…