Customer Experience Specialist: ‑Cycle Support & ERP
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-02-28
Listing for:
Fortis Solutions Group
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
A leading solutions provider in Novi, Michigan, is seeking a Customer Experience Specialist to be the primary point of contact for customers. This role involves generating quotes, maintaining records in the ERP system, and ensuring customer satisfaction. Candidates should have a high school diploma and a minimum of 3 years in a customer service role, preferably in a manufacturing environment.
The ideal candidate will possess excellent communication skills and a strong service orientation.
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