Director, People & Culture

About Community Action Marin

COMMUNITY ACTION MARIN’S MISSION:
We make it possible for people in Marin to achieve well‑being by providing the vital services they need. Together, we break down the barriers that get in the way of fair and lasting change in service to better outcomes for all.

Position: Director of People & Culture Reports to: Vice President, People & Culture Department: People & Culture Pay Rate: $120,000- $150,000 yr.

• Lead CAM’s employee relations function, providing guidance to managers on corrective action, communication, performance concerns, and conflict resolution.
• Serve as the primary investigator for allegations involving misconduct, discrimination, retaliation, or policy violations.
• Conduct investigations that are timely, equitable, well‑documented, and aligned with legal, CBA, and CAM policy standards.
• Coach program directors and supervisors to ensure consistent implementation of policies and expectations across all CAM programs and sites.
• Partner with the VP, People & Culture and legal counsel to manage complex or high‑risk ER cases.
• Establish and maintain clear Employee Relations response timelines and service‑level expectations for managers and program leaders.

• Oversee the development, maintenance, and communication of People & Culture policies, ensuring they comply with federal, state, and local regulations as well as collective bargaining agreement requirements.
• Ensure consistent agency‑wide compliance in key regulatory areas such as FMLA/CFRA/PDL leave administration, ADA/FEHA accommodations, wage and hour requirements, workers’ compensation processes, and safety and incident reporting.
• Work with program directors to support consistent adherence to policies and workflows.
• Monitor changes in employment law and recommend timely policy and procedural updates.
• Collaborate with Compliance, Finance, and program teams to support audit readiness and mitigate operational risk.
• Partner with program leadership to crosswalk People & Culture policies against external regulatory requirements (OHS, CDE Title 5, CCL Title 22) and identify conflicts or misalignment.
• Maintain a policy exception or escalation framework for regulated programs where legal or regulatory standards supersede internal HR processes.

• Supervise and support the People & Culture Manager in delivering high‑quality P&C operations by overseeing all core functions, including benefits administration, leave of absence processes, workers’ compensation reporting, ADA/FEHA accommodation, and the integrity and workflow management of the HRIS and personnel records.
• Ensure efficient and consistent operational processes for onboarding, offboarding, position control, job changes, and personnel actions.
• Partner with Finance and IT to ensure payroll alignment, HRIS accuracy, and smooth system integrations.
• Identify opportunities to improve P&C procedures and implement process changes that strengthen clarity, efficiency, and employee experience.
• Oversee personnel file compliance and documentation standards across the agency.
• Support operational components of workforce planning in collaboration with program directors and the VP, People & Culture.
• Partner closely with Early Childhood Education (ECE) program leadership to support staffing compliance in licensed and regulated environments, including workforce requirements tied to Head Start Program Performance Standards, California Community Care Licensing (Title 22), California Department of Education requirements (Title
  5), and employment considerations for permitted teaching staff.
• Ensure People & Culture operations appropriately support credentialing, background clearance, staffing documentation, and audit readiness across ECE programs.

• Lead CAM’s employee engagement strategy, including ownership of agency‑wide engagement surveys, pulse checks, staff feedback mechanisms, and related analysis.
• Ensure employee engagement strategies account for operational realities such as shift work, site‑based staff, and the union environment.
• Partner with leaders…