Branch Services Associate

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Bank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is seeking a Branch Services Associate to join our Operations team in Novato, California.

• Process and respond to action items and customer communication generated via telephone or online, as well as customer service and inter-departmental e‑mail; prepare customer and inter‑departmental communication as needed.
• Provide prompt, courteous service to the customers, employees and departments of Bank of Marin, promoting professionalism, confidentiality, and the desire to assist.
• Interact with branches to ensure sound operational understanding and implementation of operational procedures.
• Assist Branch Operations Manager in updating and maintaining operational procedures manual and new account procedures manual.
• Act as resource for branch personnel to clarify operating and new account procedures and policies.
• Maintain various reports and logs relating to branch operations.

• 6 months – 1 year related experience and/or training.

• High school diploma or general education degree (GED) and/or one year certificate from college or technical school; or equivalent combination of education and experience.

The hiring hourly pay range for this position is $28.60 to $38.61. In addition to the pay range listed, all bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and/or skill level.

The Bank of Marin is a growing public company with career advancement opportunities. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan with employer matching opportunity, bank paid employee stock ownership plan, tuition reimbursement, employee volunteer program and more. Additional details about total compensation and benefits will be provided during the hiring process.

Bank of Marin is an equal opportunity employer. EOE AA Vet/Disability

• Entry level

• Full‑time

• Other

• Banking

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