Joiner & Multi-Trade Technician - Maintenance

About the role Purpose

To deliver an innovative, efficient and flexible service that is customer focused, compliant and sustains high levels of excellence and quality. Support NCHA?s objectives of being a leader in providing an excellent maintenance service to NCHA?s tenants and external customers; in line with NCHA?s vision of ?

More Homes, Great Services, Better Lives?.

Carry out installation, maintenance and repair work for the Association?s housing stock and external customers in accordance with agreed targets and procedures; ensuring services are compliant with relevant legislation and regulations.

Carry out Joinery/Multi Trade installations, upgrades, maintenance and repairs in NCHA managed properties.

Co-ordinate the services of other trades and work with colleagues, contractors and partners to ensure a seamless and excellent service to customers.

Manage stock/supplies to ensure works are not delayed.

Complete and return documentation within agreed timescales; updating and maintaining manual and computerised records.

Work in an efficient manner that delivers value for money, identify efficiencies, gaps in service delivery, and communicate them to line management.

Use information available to identify customer needs and ensure services are tailored to meet those needs....