Network Coordinator

This role has a starting salary of 36,873 per annum, based on a 36 hour working week.

We are excited to be hiring a Network Coordinator to join our fantastic Network Coordination team. Join our dynamic team in the Environment, Infrastructure and Growth (EIG) Directorate and be part of providing essential services that benefit every single resident, business, and visitor in Surrey!

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

The Network Coordination Team consists of 1 Team leader, 3 Senior Network Co-ordinators, 8 Network Co-ordinators, 4 Assistant Network Co-ordinators and 2 Network Co-ordination administrators. The role and duty of the team is to manage Surrey Road network to ensure the expeditious movement of Traffic and reduce congestion as much as possible. The coordination team sits within the Street Works Team which consists of the Compliance Team and our Technical Support Team.

As a Network Coordinator, you will be responsible for assessing incoming permit applications and road space requests for accuracy and potential breaches of the Acts and Scheme. You will discuss details with the works promoters where these do not comply and apply judgment as to any subsequent action, including the implementation of the Section 74 overrun process and fixed penalty notice (FPN) process, to drive improvement.

This includes the potential for coordination, granting or refusing permit applications in line with the requirements of SEPS SLRS, and applying relevant conditions where applicable.

You will undertake continuous monitoring of permit applications, major projects, and programmes to identify works clashes and collaboration opportunities. Based on system advice, experience, and local knowledge, you will proactively advise and negotiate with works promoters on alternative dates to ensure minimal disruption to the network, applying the Street Works Team Coordination policy and principles.

Additionally, you will coordinate and challenge work promoters on their works arrangements, including timing, duration, location, and traffic management. You will negotiate to reach agreements between all parties that ensure compliance with NRSWA, TMA, SEPS, and SLRS, thus providing the best service to highway users in accordance with the Street Works Team procedure.

To be considered for shortlisting for this position, your application will clearly evidence the following:

• A good knowledge of permitting systems and Traffic Management
• Experience of working within NRSWA/TMA, legislation, either for a Highway Authority or Utility Company
• An understanding of the Road Traffic Act and Highway Act
• An ability to work successfully as part of a team in a high‑profile service area
• Adaptability and flexibility and able to work under pressure
• A Street Works Qualification Registration (SWQR)

As part of your application you will be asked to upload your CV and answer the following 4 questions: