Account Representative

🚀 Account Representative – Strategic Accounts (Path to Account Manager)

Start by managing 30+ high-value ecommerce accounts. Build the playbook. Grow into Account Manager as you prove the model.

You’ll start as our first Account Representative, managing relationships with 30–40 strategic accounts (fashion brands, retailers, and creative teams spending £5k–£50k+ annually on photo editing services). Your focus: protecting revenue through proactive account management and identifying growth opportunities. Strong performers will be promoted to Account Manager within 12–18 months.

• ✔ 2–3 years in B2B account management, customer success, or agency client services
• ✔ Experience with ecommerce brands, SaaS, agencies, or creative services (any combination)
• ✔ A track record of keeping customers happy and finding growth opportunities
• ✔ Strong relationship‑building skills and commercial instincts
• ✔ Ambition to grow into a strategic Account Manager role

• 🎯 Be our first account rep—shape the function from day one with expert mentorship
• 🌍 Work with global fashion and retail brands
• 💰 £45–50k OTE (£28k base + uncapped performance bonus with ramp support)
• 📈 Clear promotion path:
  Account Rep → Account Manager → Senior AM (as we scale the team)

Our top 100 customers generate nearly 50% of our revenue. Your job? Protect and grow these relationships through proactive outreach, quarterly check‑ins, and identifying expansion opportunities.

• → Own day‑to‑day relationships for 30–40 strategic accounts
• → Conduct regular check‑ins and quarterly account reviews
• → Monitor account health and flag churn risks early
• → Identify upsell and cross‑sell opportunities across our service range
• → Build repeatable processes, templates, and success playbooks
• → Work closely with our AM advisor to develop your skills
• → Prove the model and grow into full Account Manager responsibilities

→ Manage 30–40 accounts, build foundations, develop AM skills

→ Own 60+ accounts, lead strategic planning, manage larger deals

📩 Send your CV and a brief note to  telling us:

• → A time you saved a customer relationship or turned around an at‑risk account
• → A time you spotted and closed an upsell or expansion opportunity

Global photo editing studio | 40,000+ businesses served | UN Global Compact participant | Hand‑edited product images for ecommerce at scale