Product and Process Quality Manager

Overview

We re excited to offer an incredible opportunity for a Product and Process Quality Manager to join our dedicated and professional New Product Development team in Nottingham! The Quality Manager is a hands-on, field-based role responsible for assessing and safeguarding product quality across the group. This position champions food quality, creativity, and innovation while monitoring competitor standards, addressing any quality deviations, and driving a best-in-class Quality Programme.

• Deliver the annual plan for internal and external quality assessments to maintain a complete view of product quality.
• Conduct internal assessments aligned with the Quality Testing Programme.
• Support the development and delivery of the External Benchmarking Programme.
• Ensure products meet defined standards and QAS requirements, highlighting any issues.
• Accurately record panel results and data.
• Lead ad hoc quality assessments in response to business or market changes and track corrective actions.
• Create focused Quality Action Plans with key stakeholders.
• Build strong understanding of product quality across recipes, packaging, and processes.
• Develop insights into competitor products and technical innovation.
• Promote a shift toward innovation-led quality and best-in-class products.
• Champion the Compleat View of Product Quality across the business.
• Clarify the difference between maintaining standards and driving quality improvement.
• Collaborate with internal and external quality champions.
• Capture value from improvements and support continuous quality enhancement.
• Review current quality capabilities and recommend enhancements.
• Support raising quality standards across products and categories.
• Use data and insights to drive collaborative improvements throughout the product lifecycle.
• Interpret trends and feedback to recommend product enhancements.
• Work cross-functionally to embed consistent, quality-focused ways of working.

• Bachelor s degree in food science or manufacturing-related subject OR relevant time served experience in a quality / quality assessment role
• Strong analytical and problem-solving skills with a keen eye for detail
• Ability to communicate effectively and collaborate at all levels with cross-functional teams
• Experience with quality standards and practices in food manufacturing
• Enthusiasm for creativity, innovation, collaboration, and strategic thinking
• Ability to adapt to a fast-paced environment and learn new concepts quickly

The ideal candidate will have skills around quality assessment and evaluation, product development, teamwork/collaboration and strategic mindedness to support the Quality strategy and to interact with all key stakeholders to ensure changes are successful.

• Dynamic Environment:
  You will be working in a fast-paced, future-thinking agile company where your contributions make a real difference.
• Culture:
  Be part of a fantastic team that values diversity, innovation, collaboration and excellence.
• 2 Employee Volunteering Days per year
• Online and High-street retailer discount scheme
• Employee well-being and community support groups
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace. We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity s employer, we provide all the support you need to succeed.