Despatch Operator

The Despatch Operator is a key member of the MP&L team, responsible for ensuring the efficient flow of goods and sub‑contract services from suppliers to Heroux-Devtek's point of need and onward to the customer. To successfully perform this role, the Despatch Operator must demonstrate flexibility and adaptability, working collaboratively with the MP&L team and associated operational functions to meet business objectives.

• Receive goods for purchased, free‑issue, sub‑contract, and tooling orders, including unloading materials from vehicles.
• Store all materials in accordance with specifications and procedures.
• Ensure accurate labeling of stock and maintain bonded areas.
• Maintain copies of Proof of Delivery (POD) and delivery documentation.
• Issue material to works orders and progress onto the shop floor.
• Pack and protect all parts leaving the site to meet quality standards.
• Identify and report process issues to the planning team.
• Manage works order launch process and issue to the shop floor.
• Monitor and maintain stock levels of boxes, packaging, and ancillary items to prevent shortages or over‑ordering.
• Suggest and implement continuous improvement initiatives within the despatch process.

• Previous experience in despatch operations, logistics, or supply chain.
• Strong understanding of works order processes and shop‑floor requirements.
• Ability to manage stock levels effectively and prevent shortages.
• Excellent attention to detail and accuracy.

Heroux-Devtek, the world's 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America, Europe and United Kingdom. The Company's longevity, flexibility, and track record for the development and implementation of innovative production systems have distinguished it as a leader in the domain. With its most recent acquisitions, Heroux-Devtek is bolstering its status as one of the foremost landing gear, actuation and hydraulic system designers and manufacturers in the global aerospace industry.

• Competitive salaries tied to performance, reviewed annually.
• Standard 38.5‑hour week, annual leave 25 days + bank holidays.
• Generous group pension plan with up to 7.5% employer contribution.
• Life Assurance 4 × salary.
• Company‑funded medical benefits package from day one.
• Access to retail and gym discounts.
• Loyalty bonuses.
• Supportive environment where you can learn and grow.
• A culture where diversity is valued, empowering individuals to contribute positively to the organization's success.
• Team‑building social events.

Heroux-Devtek aims to grow as an industry by meeting customer expectations through the dedication and commitment of its people. The company culture is centered on the “4 Rs”:
Respect, Responsibility, Recognition, and Resilience. This fosters responsible relationships with customers, colleagues and suppliers, ensures quality delivery and fairness, acknowledges employee achievements, and promotes flexibility, openness, and tenacity among employees.

Equal Opportunity to Employees:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

User privacy is paramount; we are committed to safeguarding your personal data in compliance with GDPR regulations.