Chief Operating Officer

An outstanding opportunity to join a founder‑led international business entering the most exciting phase of its growth journey and work with some of the brightest minds in the events industry.

The company has built a strong reputation for quality, loyal customers, and a highly regarded brand within its market. Having refined its core offering and strengthened its platform, the business is now focused on scaling in a disciplined and structured way. The incoming Chief Operating Officer will play a central role in this next phase. Working closely with the founder and board, the COO will professionalise the operating model, strengthen commercial and operational execution, and help build a scalable platform capable of significant long‑term value creation.

This is not a turnaround; the foundations are strong. The opportunity lies in bringing greater operational rigour, alignment, and repeatability to a business that already performs well but has substantial headroom for growth.

As the organisational integrator, the Chief Operating Officer will ensure commercial, operational and delivery teams operate in a coordinated and disciplined manner. Key priorities include:

• Embedding stronger operational cadence, management information and KPI visibility across the business
• Introducing clear forecasting discipline and predictable commercial execution
• Aligning sales, marketing and operations around a consistent go‑to‑market rhythm
• Elevating customer experience through improved delivery quality and operational consistency
• Building organisational clarity, accountability and high performance across teams
• Strengthening the systems, reporting and governance required for long‑term scale and investor readiness

We are seeking a senior operator who combines commercial instinct with operational discipline and the ability to lead through influence in a founder‑led environment.

• COO, GM, Divisional MD, Commercial Director or Operations Director
• Experience leading high‑value B2B products or services with complex commercial relationships
• Proven ability to introduce operational structure, cadence and management reporting
• Strong commercial instincts with clear understanding of revenue drivers and customer value
• Experience aligning commercial and delivery teams around predictable execution
• Credible with founders, boards and investors
• Emotionally intelligent leader capable of driving change while maintaining cultural alignment

Most importantly, we are looking for someone excited by the opportunity to help shape the next phase of a high‑quality business and participate in the value created over time.