Trainee Claims Case Manager

Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement. As a Property Claims Manager based in Bolton, you’ll be the hero behind the scenes. What will your day look like: ?? Proactive Case Management:
You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. ?? Customer Interactions:
Whether it’s clients or direct customers, you’ll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly). ?? Third-Party Wizardry:
Managing suppliers? You’ve got this! Drive cases to settlement while balancing service, cost, and time. ?? Craftsmanship:
Your work will be top-notch, following internal processes and guidelines. Picasso would be proud. ?? Authority and Compliance:
Stick to the rules, adhere to governance, and keep data secure. You’re the claim whisperer. ?? Self-Development:
Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons. ?? Team Player:
Positive vibes, great teamwork, and a culture that feels like home. Knowledge and Abilities:
How We Measure Success: ?? SLA Performance:
You’ll ace it. ?? Phone Audit:
Your phone skills? A ?? Lifecycle Metrics:
You’ll own them. ?????? Audit:
No breaches here. ?? PDR Forms:
Completed and shining. ?? Team Performance:
You’re the MVP. Requirements: ?? Relevant Claims Experience ?? Good Customer Service Skills ? Time Management Wizardry ?? Interpersonal Charm Ready to make an impact? Apply now and let’s create something extraordinary together! ???? Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides;
High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg.

Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan