Director of Operations

Directors of Operations (x2 posts)

• Director of Operations for Medicine – please apply using the relevant vacancy on Trac
• Director of Operations for Family Health – please apply using this vacancy

In 2026, Nottingham University Hospitals will continue our improvement journey in UEC, Planned Care and Cancer and launch the next phase of our People First Strategy that will drive the reconfiguration of key services across our sites and embrace the digital transformation opportunities offered by our new Electronic Patient Record systems.

These Director of Operations roles are a perfect next step for those looking to expand experience and demonstrate ability to deliver a complex agenda on a career path to COO.

• Operational Leadership and Management
  Lead and manage all services within the Care Group, ensuring efficient, high‑quality patient care across multiple hospital sites; oversee achievement of performance, quality, finance, and workforce KPIs; work closely with clinical and non‑clinical teams to improve productivity, efficiency, and clinical quality.
• Strategic Planning & Business Development
  Contribute to development and implementation of the Trust’s vision and strategic priorities; lead development of strategic and annual operating plans for Care Group services; formulate business cases for service and capital development, and lead capital expenditure plans.
• Performance & Financial Management
  Achieve and sustain all waiting time targets and patient standards; deliver a balanced budget, address underperformance, and ensure effective management of financial resources; develop a culture of performance management and improvement, holding others accountable for targets.
• People Management & Leadership
  Provide inspirational leadership, fostering a culture of openness, innovation, and improvement; maximise staff engagement, manage staffing levels, and ensure appropriate training and development; take full line management responsibility, including handling sickness, absence, grievances, and disciplinary issues.
• Quality Improvement
  Identify and implement benchmarking opportunities for improved productivity and clinical quality; ensure quality improvement initiatives are evidence‑based and robustly evaluated.
• Collaboration & Partnership
  Work collaboratively with other Care Groups, clinicians, and external partners to improve patient pathways and service delivery; engage with commissioners, local authorities, health regulators, and other NHS Trusts.
• Governance, Safety & Compliance
  Ensure adherence to infection control, safeguarding, information governance, and health and safety standards; participate in governance activities to uphold the highest standards of care and business conduct; support investigation of complaints and incidents, and chair hearings as appropriate.
• Trust‑wide Initiatives
  Lead Trust‑wide projects and participate in the Silver on‑call rota; contribute to the overall improvement of patient care across Nottinghamshire and beyond.

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.