Practice Manager

• Are you ready to lead a dynamic team who aim to provide high quality, safe care to patients of all backgrounds within our diverse community.
  
  To have a team that enjoys their work in a supportive teaching, training and research environment?
• To be proactive in the development and maintenance of good services for patients andto be part of the wider health community in our city.
• To ensure that the financial side of delivering care is run to high standards. To ensure that the practice are good employers of staff. To ensure the practice is goodat responding to patient needs and listens to patients voices.
• The Practice Manager will be supported by a deputy and team of administrative staff available to delegate appropriate.
  
  Eacharea in the practice has a senior doctor as clinical lead to assist in managing that area.partner swill give a clear and united vision to steer the Practice Manager in their roles.

• Primary responsibilities:
• Tolead in the financial aspects of running the practice. To understand and beable to lead in maximising income and overseeing reasonable expenditure. To runthe payroll system, understand and manage staff pay and pensions with liaison with PCSE. To be able to oversee the practice accounts with the practice accountants.
• To lead inpatient liaison. To deal with patient queries, complaints and compliments supported by the team. To oversee the running of a Patient Participation Group.
• To bechiefly responsible for human resources in the team. Understanding employment legislation and its application, deal with staffing issues, grievances and ongoing development and appraisal.
• To understand and be able to keep IT systems running and working for the practice and patients at best capacity.
• To overseethe programme of quality of care in the practice and ensure systems run with little or no risks to patients.
• To liaise with other organisations around the practice required to ensure safe and quality care is provided.
• Overseeing the process of claims and payments of bills is working to best possible standards.
• Overseeing maintenance of the building, that insurance is appropriate and that the building remains of good quality for purpose.
• Supporting the team to deliver high quality teaching, training and research. Ensuring the environment for learning is appropriate.
• Overseeing the programme of meetings that and actions plans are clearly documented.

We are amodern, dynamic General Practice situated in inner city Nottingham with apractice population of just over 12,000 patients. We are a teaching and training practice and have a high profile and good reputation for being apractice of high quality with good services delivered in a patient centred manner. We are looking for a new Practice Manager due to retirement of our current PM.

There are 6GP partners, 4 salaried doctors, GP Registrars and an F2 doctor, a highly qualified nursing team, a supportive office team including a PM deputy, and areception team. There is also an extensive primary health care team attached including a PA, pharmacist, physiotherapists ,social prescribers safeguarding care coordinator and a wellbeing coach

We are looking for a dynamic candidate for this post who ideally , but not essentially, has experience of NHS general practice and can drive our team onwards. Pay-scale depends on previous experience.

There is appropriate pastoral care for all staff and GPs at the practice.

Family Medical Centre

Job Title:
Practice Manager

Line Manager:
Executive GP Partner at the practice

Accountable to:
All GP Partners at the practice

Hours perweek:
Full time preferred

General responsibilities:

• Management, planning and operation
• Human resources management recruitment, appraisal etc. The practice currently uses SAGE software for the payroll
• Financial management The practice currently uses Quick Books
• Organisational management
• Patient services
• Information management and technology. Technical IT issues are dealt with by the local informatics service.
• Confidentiality data protection

Health and safety together with the practice health and safety

• Equality and Diversity
• Personal and professional development
• Quality
• Communication with staff, patients and…