JIRA Administrator

Overview

Raytheon UK

At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence.

Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world.

Atlassian Jira Administrator to design, implement, migrate and run isolated, per-project Jira environments. You will capture the requirements and build custom workflows and permission models, provide daily user support, and lead migrations between Atlassian instances.

This role requires hands-on Cloud and Data Centre Atlassian Suite administration, migration experience, strong stakeholder skills, automation rules and JQL experience.

• Design and maintain isolated per-project environments: create and manage project-specific Jira projects, permission schemes, issue types, screens, custom fields, and notification schemes.
• Build custom workflows and permission models tailored to each project's process, security, and compliance needs.
• Day-to-day support: respond to user tickets, troubleshoot issues, perform audits, update documentation, and deliver training and onboarding for end users and project admins.
• Integrations and automation: automation rules, and marketplace apps to support per-project customizations while minimizing cross-project risk.
• Governance and change control: enforce naming conventions, change approval workflows, access reviews, and periodic audits to keep isolated environments secure and consistent.
• Be "Responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement".

• Any other duties required to develop the Training Design Service.

Should have working knowledge and practical experience of:

• Proven Atlassian administration experience (Jira Cloud and/or Data Centre) with strong hands-on configuration of projects, workflows, schemes, screens, and permissions.
• Strong stakeholder and support skills: experience gathering requirements, training users, and delivering day-to-day support with clear documentation.
• Security and governance mindset: experience with permission modelling, SSO/SAML, and periodic access/audit processes.
• Automation and integration skills: automation rules, and common add-ons (e.g., Script Runner, Automation for Jira).
• Custom-per-project design skills: ability to design and operate multiple isolated environments without cross-contamination of schemes or data.
• Strong understanding of Excel, VBA and Jira/Excel interactions.

• Atlassian certifications (Atlassian Certified Jira Administrator or equivalent).
• Experience with multi-tenant or multi-project governance at scale.
• Familiarity with Agile frameworks (Scrum, Kanban) and integrations
• Prior experience managing Atlassian Data Centre tenancy, tenancy-level settings, and marketplace app governance.

Role requires hands-on Cloud and Data Centre Atlassian Suite administration, migration experience, strong stakeholder skills, automation rules and JQL experience. Key responsibilities will include:

• Design and maintain isolated per-project environments: create and manage project-specific Jira projects, permission schemes, issue types, screens, custom fields, and notification schemes.
• Build custom workflows and permission models tailored to each project's process, security, and compliance needs.
• Day-to-day support: respond to user tickets, troubleshoot issues, perform audits, update documentation, and deliver training and onboarding for end users and project admins.
• Integrations and automation: automation rules, and marketplace apps to support per-project customizations while minimizing cross-project risk.
• Governance and change control: enforce naming conventions, change approval workflows, access reviews, and periodic audits to keep isolated environments secure and consistent.
• Be "Responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement".

• Any other duties required to develop the Training Design Service.

• Competitive salaries.
• 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
• Contributory Pension Scheme (up to 10.5% company contribution)
• 6 times salary 'Life Assurance' with pension.
• Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
• Enhanced sick pay.
• Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.
• Car / Car…