Test Manager

My Client is seeking an experienced Test Manager to lead the testing strategy and delivery for an innovative new customer-facing digital project.

This role will play a critical part in ensuring quality, stability, and readiness across multiple testing phases, while also supporting structured external customer engagement. You will work closely with technology teams, delivery partners, and business stakeholders to ensure successful test execution and product acceptance.

You will manage and oversee the full testing lifecycle, including:

• Unit Testing
• System Integration Testing
• Pre-UAT
• User Acceptance Testing (UAT)
• Product Acceptance Testing
• External Customer Engagement
• Collaborate with IS, delivery partners, and business units to develop comprehensive test scripts
• Define and manage detailed testing schedules aligned to overall project timelines and resource availability
• Oversee execution of all testing phases, ensuring full documentation and adherence to agreed plans
• Track, prioritise, and coordinate defect resolution
• Capture backlog and roadmap items identified during testing in partnership with the Product Owner
• Manage approvals and formal sign-off at each testing stage
• Design and coordinate external customer engagement activities
• Identify, contact, and schedule external customer participation
• Lead engagement sessions and produce clear outputs and insights
• Designing and managing execution of complex software test programmes involving multiple integrated components
• Delivering testing services within Agile project environments
• Managing testing for innovation-led or evolving development initiatives

• Strong stakeholder management and communication skills
• Ability to bring clarity and structure to evolving or innovation-led projects
• Excellent organisational and scheduling capability
• A proactive, detail-oriented approach
• Confidence managing cross-functional collaboration

Experience testing solutions involving one or more of the following platforms: