Principal Product Manager - AI

Principal Product Manager - AI (MHR)

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At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly for large organisations and individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll,#endregion learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication – all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork that removes obstacles, enhances your skills, and allows you to focus on what’s most important: work that matters.

With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

As Principal Product Manager (AI) for People First, you’ll own the AI strategy, adoption, and delivery across HR, Payroll, Analytics, and Finance – translating emerging technologies into practical product strategies that simplify and transform the world of work. You’ll define a clear product vision, roadmap, and delivery‑ready backlog; validate problem spaces through discovery; and set high‑quality requirements and acceptance criteria. As the organisation’s AI product expert, you’ll deepen your knowledge continuously, coach product teams, champion responsible and ethical AI, and communicate complex ideas with clarity – balancing commercial focus, customer value, and long‑term strategy.

Operating within our agile product trio model (Product Manager, Product Designer, Technical Lead), you’ll guide cross‑functional squads to design and ship AI‑powered experiences that delight users and create competitive advantage. You’ll collaborate closely with Engineering to ensure efficient delivery to definition of done, partner with UX and Research to run evidence‑led discovery, and work with Product Marketing on go‑to‑market plans, enablement, and business readiness (from impact analyses to user guides and videos).

You may lead one or more product teams, mentoring Product Managers and fostering inclusive, high‑trust collaboration that removes barriers and accelerates outcomes.

You will champion AI‑driven innovation that measurably improves customer outcomes and product and business OKRs – setting success metrics, instrumenting data coverage, and making evidence‑based prioritisation and scoping decisions (including MVPs and iterative releases). By proactively engaging customers and stakeholders, selecting and managing strategic partnerships, and coordinating launches that deliver clear ROI for MHR, you’ll influence product direction across domains. You’ll bring ownership, pace, and pragmatism – creating clarity in ambiguity, aligning teams on priorities, and ensuring People First leverages AI responsibly to unlock new product opportunities and sustained value.

• Access to over 60 internal training courses, professional qualifications, and cross‑departmental mentoring and coaching programs
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee‑led social events such as running clubs, football teams, book clubs, and bake Nickels
• On‑site subsidised restaurants offering a consistent…