Product Solutions Technician

We’re representing a leading organisation looking for a Product Solutions Technician to join their team and play a key role in delivering technical excellence across projects.

In this position, you’ll ensure devices and systems are configured correctly to meet customer requirements, while providing first‑line technical support and troubleshooting for both hardware and software. You’ll work closely with engineers and project teams to guarantee robust, reliable solutions.

• Build, configure, and test media and SOC players.
• Deliver first‑line technical support with AV/IT expertise.
• Manage and schedule content using CMS platforms.
• Maintain asset registers for digital hardware.
• Monitor and respond to support tickets promptly.
• Support on‑site engineers and assist across the business when needed.
• Communicate effectively with clients and suppliers.
• Participate in thorough testing to ensure solutions meet standards.

• Technology‑related technical qualification.
• Strong IT skills and proficiency in MS Office Suite.
• Excellent problem‑solving and organisational abilities.
• Ability to work independently and as part of a team.
• Customer‑focused approach with strong communication skills.

This is a fantastic opportunity for someone who enjoys hands‑on technical work and thrives in a fast‑paced environment.

Apply Now or reach out to Ellie at Orion Electrotech!!