Room Attendant - Zero

Room Attendant - Zero Hours - Eastwood Hall, Nottingham

As a Room Attendant at Eastwood Hall, you are responsible for maintaining the highest standards of cleanliness, presentation, and guest comfort throughout the hotel's bedrooms and assigned areas. You will ensure all guest rooms are cleaned, serviced, and prepared in line with company standards, creating a welcoming and relaxing environment for every guest. Key responsibilities include making beds, replenishing amenities, cleaning bathrooms, vacuuming and dusting, reporting maintenance issues, and ensuring compliance with health and safety procedures.

You will work efficiently both independently and as part of the housekeeping team to meet daily room targets and support overall guest satisfaction.

• Deliver consistently high standards of cleanliness and presentation across all guest bedrooms and assigned public areas.
• Maintain meticulous attention to detail when servicing rooms, ensuring all amenities are replenished and fixtures meet brand standards.
• Collaborate with the housekeeping and wider hotel team to ensure rooms are prepared efficiently and on time for guest arrivals.
• Support operational planning by prioritising daily room allocations and adapting to changing occupancy levels.
• Uphold health, safety and hygiene procedures in line with company and regulatory requirements.
• Identify and report maintenance issues promptly to minimise disruption to the guest experience.
• Contribute to a positive guest journey by responding courteously to guest requests and maintaining a professional presence at all times.
• Protect guest privacy and security by following established policies and procedures.

• This role requires strong attention to detail, good time management, physical stamina, and a positive, friendly attitude.
• Prior housekeeping experience is beneficial but not essential, as full training is provided.
• Experience in hospitality operations, housekeeping, or a customer‑facing environment.
• Strong communication and teamwork skills, with the ability to collaborate effectively across departments.
• Passion for guest experience and service excellence.
• Ability to thrive in a fast‑paced, dynamic environment while maintaining attention to detail.
• Good time management and organisational skills.
• Physically capable of performing manual handling and repetitive tasks.
• Flexible approach to working hours, including weekends and bank holidays.
• Understanding of health and safety standards within a hospitality setting.
• Right to work in the UK.

• £12.6 per hour plus excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
• Competitive salary and full company benefits.
• Healthcare & wellbeing:
  Aviva Digicare, Medicash (dental, optical, therapy treatments).
• Mental health support: 24/7 Employee Assistance Programme.
• Family benefits:
  Enhanced maternity, paternity, and adoption leave; 2 days additional leave after returning from maternity leave; day off for your baby's first birthday; enhanced family leave.
• Perks & discounts:
  Shopping, entertainment, and travel discounts; 20% off Nuffield Health and 10% off Pure Gym memberships.
• Financial wellbeing:
  Pension scheme, Life Assurance, preferred rates on salary finance products.
• Development opportunities:
  Professional subscriptions, ongoing training and structured career pathways.
• Meals on duty included.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.