General Practice Assistant

Byron PCN includes the 4 GP practices of Oakenhall Medical Practice, The Om Surgery, Torkard Hill Medical Centre and Whyburn Medical Practice, which are all located in the Hucknall area of Nottingham.

Your role will be to support the smooth running of two of the PCN practices by performing both administration and clinical tasks on behalf of the General Practitioner, freeing up their time to focus on direct patient care. The post would suit individuals who are excited by the prospect of being central to the development of a new way of working within GP practices.

We are looking for highly motivated individuals who will work as part of a multi-disciplinary team to provide support across the PCN practices.

This new role is to predominantly support two of the practices with clinical administration, but the post-holder will also need to develop some clinical skills such as phlebotomy, ECG and clinical observations so that they can work in a flexible way to meet the demands on the day. The position is open to qualified General Practice Assistants.

The postholder will be supported by the Practice Managers (administrative work) and the Practice Nursing Teams (clinical work) as well as the PICS Lead for PCN Nursing.

Further information about the role can be found here;

General Practice Assistant
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KEY RESPONSIBILITIES

Improving patient flow within surgery hours, increasing the time efficiency of appointments, and reduction of waiting times

Reduce time spent by GPs on managing correspondence

Deliver direct clinical care to patients to give flexibility to the service

You will be expected to develop links with local GP practices, colleagues within the service and local communities to ensure delivery of integrated, patient focused care, demonstrating flexibility in the role and a caring attitude towards patients.

KEY REQUIREMENTS

GCSE English and Maths Grade C or Equivalent

Excellent written and verbal communication skills

PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us:

We offer a comprehensive package which includes:

NHS Pension 2015 Scheme (subject to eligibility)

• Alternative government-based scheme (subject to eligibility)
• Generous annual leave entitlement which references NHS Agenda for Change and recognises previous NHS service, starting 35 days pro rata (inc bank holidays)
• Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
• Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
• Working in a multi-disciplinary team with support from a wide variety of professionals
• A flexible approach to a work-life balance
• Cycle to work scheme (subject to eligibility)
• Access to Blue Light Card scheme
• All staff events and conferences
• Free parking across many sites
• Personalised induction into the company and job role

KEY RESPONSIBILITIES

Improving patient flow within surgery hours, increasing the time efficiency of appointments, and reduction of waiting times

Reduce time spent by GPs on managing correspondence

You will be expected to develop links with local GP practices, colleagues within the service and local communities to ensure delivery of integrated, patient focused care,demonstratingflexibility in the role and a caring attitude towards patients.

Sorting clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Undertaking urinalysis, taking blood pressuremeasurement and other vital signs, ECGs & phlebotomy

Support the GPpracticeswith immunisation programmes/wound care

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting anon calldoctor on the phone to ask advice or arrange admission while theGP can continue with their consultation(s)

Confidentiality

In the course ofseeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this…