Service Manager; Registered Manager

Come and join one of the UKs largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

Are you a visionary healthcare leader with a passion for quality, innovation, and excellence in neurorehabilitation?

Were looking for an exceptional Service Manager to lead our Nottingham Neurological Rehabilitation Centre, a 59 bed specialist service dedicated to delivering outstanding care and life-changing outcomes for our patients.

Active Care Group are a pioneering national provider of complex care services, delivering pathways and better outcomes for people. We have a collaborative and holistic approach to care underpinned by proven clinical and therapeutic expertise. We specialise in supporting young people and adults with complex needs to make positive progress and lead happier, more independent lives.

About the Role

As Service Manager, you will be responsible for driving clinical and operational excellence across a complex, multi-disciplinary service that includes specialist inpatient neurorehabilitation, tracheostomy care, and private inpatient and outpatient services. You will lead a highly skilled team to ensure that patients experience exceptional, person-centred care driven by measurable outcomes.

Your leadership will embed a culture of quality, continuous improvement, and innovation through the use of cutting-edge assistive technologies, including those from Thor Technologies – Arm Motus, Antigravity Treadmill, Lunar, and the DST Ramp – helping patients achieve their maximum potential.

Whilst an established provider of neurorehabilitation, Nottingham is due to Go Live this year to join the Active Neuro Division, bringing together our national portfolio of neurorehabilitation centres.

For an informal conversation please contact Victoria Fields (Managing Director - Active Neuro) via Linked In

Key Responsibilities:

• Provide strategic and operational leadership for the Nottingham Neurological Rehabilitation Centre, ensuring delivery of high-quality, safe, and person-centred care.
• Ensure full compliance with all CQC regulatory standards, driving excellence in governance and service improvement.
• Embed robust quality assurance frameworks, monitor outcome measures, and promote a culture of accountability and continuous improvement.
• Oversee complex clinical pathways, including specialist tracheostomy and neurorehabilitation programs.
• Lead and inspire a multi-professional team to achieve outstanding patient outcomes and exceptional employee engagement.
• Develop and expand private healthcare inpatient and outpatient services, ensuring sustainable growth and service excellence.
• Maintain existing relationships with the local ICB, but also develop and promote new relationships with internal and external Case Managers, insurers and solicitors.
• Oversee the development and maintenance of a high quality, cutting edge environment

What you'll have:

• Proven experience in leading complex healthcare services within specialist care environments.
• Excellent understanding of the CQC regulatory framework and demonstrable success in achieving and maintaining compliance.
• Track record of embedding a quality-first culture and delivering measurable service improvements.
• Strong leadership and people management skills, with the ability to manage and motivate multidisciplinary teams.
• Experience in private healthcare, including the design and delivery of private inpatient and outpatient services and we would welcome conversations with those working within Private Acute Hospital settings.
• Passion for patient-centred care, innovation, and use of assistive and digital technologies to improve outcomes.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.

Why Join Us?

At Active Care Group, we are dedicated to empowering individuals through outstanding specialist rehabilitation and care. You’ll be joining a national organisation…