Service Manager

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

Join Active Care Group and lead life-changing care in our Nottingham service.

Active Neuro, the specialist division of Active Care Group, is redefining neurorehabilitation. We're setting new standards in specialist care for individuals with acquired and traumatic brain injury or other complex neurological conditions. Through significant investment in innovation, people, and rehabilitation technology, we're building an advanced neurorehabilitation pathway, and we're now seeking a strategic and future-focused Service Director to lead our specialist service h three distinct, yet complimentary, services on one site we offer flexible care options from our specialist on‑site team.

Fernwood (22 beds)
High dependency rehabilitation Fernwood is for individuals with particularly complex nursing care needs. Residents may have tracheostomies, required assisted ventilation or may present with a persistent disorder of consciousness. We also care for individuals who may be in the end stage of a progressive neurological illness. Residents have access to input from the therapy team as standard. Individualised therapy or rehabilitation package tailored to individual needs and goals are also available.

Fernwood is also able to provide tracheostomy weaning programmes on‑site, where clinically indicated.

Millwood (23 beds) Neurorehabilitation Millwood is for residents who have undergone acute rehabilitation and require further therapy input to reach their optimum level of recovery. We provide a range of rehabilitation therapies to help people relearn and practice everyday skills to give them the best chance of a return home.

Hazelwood (14 beds)
Non‑complex care and neurorehabilitation While residents on Hazelwood have access to 24‑hour nursing input from our diverse and skilled specialist nursing team, our primary focus on Hazelwood is the care and rehabilitation of individuals with no or low‑level nursing needs. The service is suitable for people who as a result of brain injury are unable to live at home independently, require round‑the‑clock support to manage everyday tasks, support to keep themselves safe and maintain their overall wellbeing and quality of life through performance and participation in activities of daily living and social and recreational activities.

We can also offer bespoke rehabilitation and therapy packages from our specialist in‑house therapy team.

If you have a background in brain injury or neurological care and the leadership skills to manage a dynamic clinical service we want to hear from you.

Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service.

• Full‑time, working 5 days per week
• 37.5 hour Monday – Friday

As Service Director, you will:

• Lead and manage a specialist service for individuals with brain injury or neurological conditions.
• Ensure compliance with regulatory standards (CQC) and embed governance excellence.
• Develop and maintain high standards of person‑centred care and safeguarding.
• Maximise service occupancy and financial performance.
• Inspire and manage a multidisciplinary team, fostering a positive and inclusive culture.
• Act as the face of the service, building strong relationships with family's, commissioners, stakeholders and regulators.
• Oversee budgetary and staffing performance to meet financial targets.
• Oversee recruitment, training, audits, compliance, governance, and more.

Essential:

• Proven experience in brain injury and/or neurological care.
• Previous experience at management or deputy manager level in a large CQC‑regulated service.
• Strong leadership skills and knowledge of compliance, safeguarding, DoLS, and care standards.

Desirable:

• Level 5 qualification in Leadership & Management in Health and Social Care (or willingness to work towards it).
• HCPC registration or Nursing PIN (NMC).

We also want to ensure that…