Healthcare Assistant

Who We Are

Health Harmonie is a fast paced, growing organisation that operates from various locations across England. Headquartered in Birmingham, we were established in 2003 and have been growing ever since, in the ever‑changing healthcare industry, developing our presence across the UK. We work in partnership with a number of NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home, including Diagnostic Ultrasound, Gynaecology Services, diagnosis and treatment of Dermatological conditions, Ophthalmology services and the provision of extended Minor surgery procedures.

We are seeking a dedicated and proactive individual to join our team as an Ophthalmology Technician. In this role, you will play a crucial part in ensuring the smooth operation of our ophthalmology clinic and the well‑being of our patients. Your responsibilities will include:

• Conducting eye examinations
• Preparing consultation rooms for the clinician
• Escorting patients to the clinician for further consultation or additional tests
• Managing and enhancing the overall patient experience, providing a welcoming and compassionate atmosphere. Conduct GDPR security checks with patients to safeguard their data and health.
• Assisting medical professionals by handling patient data, ensuring all records are complete and accurate
• Collaborating with clinical staff to facilitate patient appointments, ensuring efficient scheduling and a seamless patient journey
• Ensuring timely completion of reports, including outcomes and providing any administrative support as needed
• Strictly adhering to infection control procedures to maintain a clean and safe healthcare environment for patients and staff

Please note that as we run a 7‑day service, you will be required to work 5 out of 7 days. Shift patterns are generally between 07:00/07:30 – 17:30/18:00.

Our clinic locations are nationwide and include Birmingham, Hereford, Warwickshire, Shropshire, Telford, Worcestershire, Stoke, Staffordshire, Doncaster, Nottinghamshire, Wrexham, Reading, Frimley, Slough and Bassetlaw. This is a mobile role and you will be expected to travel to any of these site locations.

• MUST HAVE a driving licence and own vehicle to visit the multiple clinic sites nationally.
• Previous experience in administration is preferable but not essential.
• IT literate with proficiency in using computer systems and software.
• You must show a great passion for providing high‑quality care and take pride in your work.

• Contract type:
  Full‑time, permanent
• 40 hours per week
• Starting salary £26,101 which increases to £27,601 after probation.
• Ongoing support and training
• Excellent career progressions
• Quarterly incentive scheme
• Claim 0.45p per mile
• 25 days annual leave + bank holidays
• Pension scheme
• NHS employee discounts
• Uniform supplied
• Full induction and technical training upon commencement.

Established in 2003, we bring high‑quality healthcare services closer to patients. By supporting the NHS and providing additional capacity, we alleviate pressure on hospitals and Integrated Care Boards. With over 19 commissioning organisations and clinics in 100+ sites across England, we see over 145,000 patients annually. Our vision is to create sustainable, patient‑focused healthcare, making a positive impact on the nation's well‑being.

Join us as we strive to make the nation healthier, one patient at a time.

The successful Healthcare Assistant will have the potential to make a real impact in our business, help our patients and embark on a fantastic career. However, before you can start this new, exciting adventure within the company we will need to ensure that you are legally eligible to work with us. This means that your role will be subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS) and the provision of your right‑to‑work documentation at the interview stage.

Health Harmonie prides itself on being an equal‑opportunity employer committed to diversity and inclusion. We encourage applications from qualified candidates from a wide array of backgrounds – we know that the differences in our people make our company a better and more welcoming place to work.