Independent Living Coordinator

Role:
Independent Living Coordinator

Contract Type:
Permanent

Working Hours:

37 hours per week, Monday – Friday, between the hours of 8:30 a.m. and 5:00 p.m.

Worker Type:
Offsite Worker

Salary:
Grade E – Starting Salary is £28,598 (Level one) rising to £31,022 (Level four)

Base

Location:

Harvey Road, NG8 3BB
will be the base office for this role, but the postholder will be expected to spend the majority of their time across our independent living schemes across the City.

We have an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you’ve been looking for? Read on to find out more.

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

As an Independent Living Coordinator with Nottingham City Council Housing Services, you’ll play a key role in supporting tenants to live independently and thrive within their communities. Working as part of a dedicated team, you will help create a welcoming and supportive environment that promotes wellbeing, social inclusion, and respect for individual privacy.

Your responsibilities will include providing flexible, high-quality support to tenants, coordinating activities that encourage independence, and liaising with health, social care, and community partners. You’ll also assist with tenancy matters, maintain accurate records, and respond promptly to calls and emergencies. This role requires adaptability, as you’ll work across different locations and occasionally outside standard hours.

We are looking for someone who is compassionate, organized, and committed to delivering excellent customer care. You’ll value diversity, uphold safeguarding principles, and contribute to our vision of inclusive, person‑centred housing services.

• Experience of managing a diverse workload, working in a fast‑moving, pressurised environment dealing with conflicting priorities to meet specific targets and deadlines.
• Experience of undertaking home visits to tenants, ensuring their health and wellbeing by recognising and identifying the needs of individuals and, when appropriate, referral to and liaising with voluntary and statutory agencies and carers.
• Experience of maintaining tenant and scheme records, both manual and computerised, including the creation, monitoring and review of Housing Related Support Plans, providing information to relevant parties as required, including accurate recording of incidents, visits made, and actions taken.
• Ability to make accurate and timely decisions, often in pressurised situations, and to act tactfully and with sensitivity and courtesy at all times.
• A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies.
• Ability to develop and present written or verbal information in a clear and concise manner.

Please ensure you demonstrate clearly how you meet the six requirements in your CV & supporting document.

• A full UK driving licence and access to a vehicle is essential.
• This post is subject to an enhanced DBS check.

• 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually.
• Access to a generous, defined benefit pension scheme offering 17.9%.
• Smart Working to support your work life balance.
• Health and wellbeing benefits including access to our Employee Assistance Programme.
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more.

Closing Date: 30 January 2026 (11:59 pm) – Please note there may be occasions where we close the advert before the closing date and we encourage you to…