Gp Assistant Bens

We have a great opportunity for a GP assistant to join a great team in Nottingham. You will be working within a forward-thinking Service, as part of a fantastic team with a wide range of great benefits.

Contact Person: s

• Help liaise with outside agencies (e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP continues with consultations).
• Carry out the administration elements of clinical audits with the Lead GP to ensure completion and dissemination of results.
• Support with clinical compliance and governance alongside the practice team.
• Carry out administrative tasks, combined in some areas with basic clinical duties such as monitoring patient blood pressure, body temperature, dipping urine, ECGs, phlebotomy, immunisations, wound care.
• Sort clinical post and prioritise for the GP/clinical team; signpost to others (e.g., clinical pharmacist) as appropriate.
• Extract information from clinical letters for coding and add to notes according to agreed protocols.
• Review laboratory results and act according to agreed protocols.
• Arrange appointments, referrals, tests and follow-up for patients.
• Proactively contact patients to arrange appointments or follow up.
• Complete basic forms and core elements for GP approval (e.g., insurance forms, mortgage, benefits agency forms).
• Attend and contribute to internal and external meetings as requested to support service delivery.
• Maintain good working relationships with all clinical and non-clinical staff and report problems to the relevant person.

• Reception or customer care experience is essential
• The person must be an excellent communicator both spoken and written
• Must be well presented
• Must have PC skills – will be able to use basic Word, Excel and e-mail
• Must be able to work within processes/procedures
• Should be personable, polite and patient. Needs to have an empathy with patients, some of whom may not be so patient or polite because of anxiety
• Needs to be able to remain calm in fraught circumstances
• Needs to maintain confidentiality and data security
• Needs to apply common sense when dealing with situations which do not fit the norm
• Must be adaptable and comfortable dealing with changing priorities
• Must be flexible to work different shifts as required by business needs
• Must be a team player
• An understanding of confidentiality is required and the ability to use own judgment

• Pay rates always above the national or London Living Wage - that means a minimum of £11 per hour nationally and £12.05 per hour in London in 2023.
• 27 days holiday a year (plus bank holidays) minimum for full-time staff.
• NHS Pension scheme.
• Annual pay review for all staff. A comprehensive induction programme.
• Continuous training and development.
• A range of other exciting employee benefits such as discount cards, cycle to work schemes, travel season ticket loans and employee wellbeing services.