Registration Assistant

Contract | Civic Recruitment Limited | United Kingdom

Posted On 09/03/2026

Work Experience 1-3 years

Community & Social

City Islington

Province Islington

Postal Code N1

3 Months Contract with a Local Authority

• The Housing Registration Assistant plays a crucial role in providing both administrative and customer-facing support to the Housing Options Team. This position is essential for maintaining the Council’s Housing Register, assessing and reviewing applications for permanent housing, and ensuring that customers receive accurate advice on housing options and the Council’s allocation scheme.

• Review, update, amend, and reassess housing applications in accordance with the Council’s Allocations Scheme.
• Support applicants in completing forms and ensure they understand the assessment and review process.
• Contact applicants by telephone and in writing to provide updates and communicate decisions.
• Conduct follow-up enquiries and liaise with Area Housing Offices, external agencies, and partner organizations.

• Experience providing practical advice and assistance to the public.
• Experience working in a multi-racial, inner-city environment.
• No specific qualifications required, but must meet literacy requirements for the role.

• Working hours:
  
  35 hours per week
• Enhanced DBS & barred list check (Child & adult) required.