Casework Advisor

Contract Type: Permanent

Post available - Part Time

Worker Type: On Site

Salary: £28,598 to £31,022 per annum (pro rata for part-time)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

Nottingham City Council's Housing Solutions have an exciting opportunity within our Homelessness Service as one of our Housing Casework Advisor - perhaps this is the opportunity you've been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

As a Housing Casework Advisor, you will be a vital resource for the public, offering high-quality advice and assistance on a range of housing issues with a focus on preventing homelessness. Your role will involve conducting initial needs assessments, advocating on behalf of customers, liaising with various agencies, and maintaining accurate records.

You will assist service users in reconnecting with Local Authority and other provisions outside the city. Collaborating with various agencies, you will ensure citizens access relevant services. Additionally, you will ensure tenants and landlords understand their legal rights and responsibilities, maintain accurate records of housing assistance, and issue correspondence related to homelessness legislation. Your role will also involve investigating duties under homelessness legislation and supporting formal applications.

Join us in making Nottingham a better place to live by providing essential support to those in need.

When applying, candidates should provide a written statement along with their CV outlining their key skills and experiences in the priorities outlined above.

DBS enhanced check for a regulated activity is required for this post.

Closing Date: 9th February 2026

Interviews will be held: W/C 27th February 2026

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