Permit Support Officer

Salary: Starting Salary is 25583 (Level one) rising to 26403 per annum (pro rata for part-time)

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for. Read on to find out more.

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative inclusive and progressive work culture where everyone is supported to do and be their very best.

In return we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

The City Council provides a variety of services to citizens. All of these services require administrative and customer‑facing support. An exciting opportunity has arisen for a Permit Support Officer to deal with all aspects of issuing on‑street parking permits and blue badges to citizens and dealing with other administrative support across the Parking Regulation & Compliance team.

The role will involve working with our busy customer‑facing team providing administrative support and excellent customer service skills to citizens who make contact with the service. The successful applicant will need to work on their own initiative with minimum supervision to meet tight deadlines; therefore the ability to prioritise their own workload is essential.

The ideal candidate will have:

• You should be able to use communication skills to deal effectively with citizens, businesses, councillors and internal colleagues who make contact with the team.
• You should be able to work as part of a team, developing an understanding of networks and working relationships within the team.
• Knowledge of computer systems specifically spreadsheets, databases and word processing (Microsoft Office) and the ability to use general office equipment.
• Strong self‑motivation together with a flexible and committed approach to work.

You can find the job description for this post here
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At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Tanya Wesson Service Manager by telephone on or by email at

Closing Date: 7th November 2025

Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application please contact our Employee Service Centre: applying to this job you agree to our Terms & Conditions.

Required Experience: Unclear Seniority

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Location: Byron House, Maid Marion Way, Nottingham, NG1 6HS

Key

Skills:

Anti Money Laundering, Gas Turbine, Animation, Investigation, ITI, Blogging

Employment Type: Full-Time

Experience: years

Vacancy: 1