Engagement Officer

Are you a great communicator? Do you love being part of a team and maintaining an organisation’s great reputation and helping customers?

We have an exciting new opportunity for an Engagement Officer.

Rushcliffe Borough Council provides high quality services to more than 110,000 residents in a borough made up of vibrant towns and stunning villages. Our Council offices are located in West Bridgford, Nottingham in a purpose built office and leisure centre facility, Rushcliffe Arena.

Leading on the administration of the Council’s complaints, Freedom of Information (FOI) requests and wider engagement and consultation activity,you will be expected to uphold and enhance its reputation, responding to residents’ and customers’ queries.

You will be working at the heart of the organisation supporting all departments with requests whilst being responsible for external engagement with communities and stakeholders and internally with Council teams.

You will also be a self-starter and have or gain an understanding to add value to the Council’s performance, reputation, customer services and communications teams.

We are looking for someone who is flexible, a strong communicator and capable of dealing with a busy and challenging workload. There is an expectation that you will work from our offices at Rushcliffe Arena on average 2 days a week.

• Working in purpose built offices and reduced membership of the onsite leisure centre
• Free car parking
• Rushcliffe Rewards – save money across a range of retailers and leisure providers
• Generous annual leave and opportunities to buy and sell leave
• An opportunity to further your career with a high performing forward looking Authority with training to support CPD and personal development
• Local Government pension scheme
• A range of salary sacrifice schemes

Rushcliffe Borough Council supports flexible and part time working in line with the needs of the public that we serve and the business needs of the Council. We believe that embracing flexibility is a smart way of working and ensures we can find and support the mix of talent and experience we need. We are open to a chat about flexible working possibilities when you apply for a job with us.

If you feel you have the experience and qualities outlined in the above post then you can obtain further details and apply online by clicking on the apply link.

You can also request an application form by em

If you would like to have an informal discussion about this post, please contact Ed Palmer on  or by email