Technical Support Engineer

Technical Support Engineer Competitive bonus  benefits St Helens, Liverpool MC Technical Recruitment is currently looking to recruit a Technical Support Engineer to bridge the gap between complex technical solutions and customer requirements working closely with sales, engineer and customers to drive successful project outcomes. As a Technical Support Engineer, you will be responsible for:
Act as the primary technical point of contact for customers throughout the sales cycle Maintain in-depth knowledge of company products, systems and applications, providing detailed technical guidance Collaborate with engineering and product management to ensure customer needs are effectively addressed Gather market intelligence and customer insights to support product development and future strategies Conduct site visits, system evaluation and troubleshooting where required Support the sales team in developing proposals, quotations and tender responses Other duties as required To be considered for this role you should have:
Ideally an HNC/HND or degree in Electrical Engineering, Electronics, Automation, Mechanical Engineering or a related technical field Strong technical problem-solving skills with the ability to explain complex concepts clearly Proven experience in a technical sales, applications engineering or technical support role Ability to interpret technical drawings, system schematics and specifications Proficient in CRM systems, MS Office and technical documentation tools Comfortable working hands on with equipment when required Salary & Benefits A competitive salary and performance related incentives Opportunities for professional development and technical training Career progression into a senior position Company Pension  Holidays

To apply:

If you are interested in this role, please apply via the link below or contact Jordan at MC Technical Recruitment on  / for a confidential chat.