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Customer Success Mgr./ CSM Account Manager

Global Head of Customer Success - AI-Powered SaaS

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: IO Associates
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
A leading SaaS firm in the UK seeks a Head of Customer Success to lead global strategy and manage key accounts. The role involves building and developing a young customer success team while designing scalable processes using AI for insights and customer health monitoring. Candidates should have 6-10 years in B2B SaaS Customer Success with strong leadership skills. This position offers a competitive salary and the chance to shape customer success in a high-growth environment.
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