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Technical Support

ERP SaaS Service Delivery Leader – Customer Success

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Khaos Control Solutions Ltd
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 GBP Yearly GBP 100000.00 125000.00 YEAR
Job Description & How to Apply Below
An established ERP SaaS provider in Nottingham, UK, is seeking a Service Delivery / Customer Support Manager. In this senior leadership role, you will oversee customer service operations, ensuring high satisfaction and loyalty. Your responsibilities will include leading the support team, managing customer onboarding, and acting as an escalation point for complex issues. The role offers a hybrid working model, an annual bonus, and opportunities for progression as the company grows.
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