Customer Success Leader – ERP SaaS; Hybrid
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-02-17
Listing for:
RecruitmentRevolution.com
Full Time
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading customer support organization in the UK seeks a Service Delivery / Customer Support Manager to lead a dedicated team. The role requires strong leadership, with a focus on customer satisfaction, onboarding, and improving service standards in a fast-paced ERP SaaS environment. You’ll collaborate with various teams, ensuring excellence in customer service. The ideal candidate has experience in SaaS or ERP, a customer-first mentality, and proven leadership skills.
Hybrid working and competitive salary of £54,000 - £58,000 with a bonus are offered.
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