Customer Supply Chain Representative, FTC

Position: Customer Supply Chain Representative, 9 month FTC

Customer Supply Chain Representative, 9 month FTC - Nottingham

We’re looking for a dynamic, enthusiastic and talented person with strong customer service and supply chain skills to join our Logistics team in Nottingham. This 9‑month secondment runs Monday to Friday, 8 am to 5 pm, with a salary of £28,184–£30,000 and a range of development, bonus, pension, benefit and parking perks.

What you become a part of

Our Logistics team in Nottingham is a high‑performing, fast‑paced, customer‑centric group that prides itself on being the customer’s preferred supplier. We value collaboration, teamwork and open communication, and we nurture talent for growth across the organization.

What we expect of you

Energetic, accountable and customer‑focused individuals who can demonstrate a desire to develop within a dynamic organization. We value diversity and look for people with potential to grow.

As part of our team, what will you do? Your Main Responsibilities

• Process sales orders received from customers through the SAP system to meet customer requirements.
• Manage customer concerns, complaints and supply issues by ensuring effective communication, trend analysis to facilitate the development of corrective actions, and follow‑up to ensure closeout of issues.
• Deal with any on‑the‑day delivery issues by liaising with customers and key stakeholders to deliver customer requirements.
• Build mutually beneficial relationships with customers.

Key Stakeholders in this role

• Customer contacts (grocers, wholesalers, high‑street retailers, fast‑food outlets)
• CCEP internal stakeholders
• CCEP Supply Chain Functions

Skill Requirements / Competencies

• Demonstrated customer service experience with a strong focus on problem solving.
• Ability to work as a team in a fast‑paced environment, with attention to detail.
• Effective communicator capable of building excellent customer service relationships.
• PC skills and Excel spreadsheet experience.
• Preference for candidates with good working knowledge of SAP or Salesforce.
• Organised and methodical, able to work in a controlled and structured way.

The closing date for applications is 20/01/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Supply Chain
• Manufacturing

#J-18808-Ljbffr