Client Success Manager

Overview

We’re AmTrust International — a London-headquartered insurance business with offices across the UK and over 1,900 colleagues in 13 countries. As part of a global group, we partner creatively with leading financial institutions, retailers, and manufacturers to deliver bespoke insurance solutions across international markets.

We’re currently recruiting a Client Success Manager to join our newly formed Client Services team, based in either our Nottingham or Dublin office.

This new function plays a key role in strengthening relationships with our partners. In this role, you’ll be responsible for developing and maintaining close working relationships with clients and underwriters—gaining a clear understanding of operational challenges and coordinating across internal teams to identify and implement effective solutions.

• Experience in a similar role within financial services, ideally involving third‑party relationship management
• A structured, project‑management‑driven approach to resolving operational issues
• The confidence to collaborate, influence, and negotiate at all levels of the organisation
• Strong resilience and the ability to coach and guide others
• Knowledge of delegated authority practices (advantageous but not essential)

Interested? To view the full Job Description, submit your CV and our team will be in touch.