Front of House Manager

About The Role

Full‑time role working Monday to Friday for 37.5 hours per week. From rotas and timesheets to being at the first point of contact for new residents looking to come and live with us, the Front of House Manager position at Rivendell View is a varied and busy role.

A dedicated administrator with a knack for building strong relationships and looking for a challenging yet highly rewarding career. Experience in care isn’t necessary; we will cover all training you would need to hit the ground running and confidently convey what makes our homes great places to live. In a growing business, there is always scope to grow the role and we will support you in your development.

• Ownership Mindset:
  Proactive, taking initiative, owning your role and delivering high‑quality work.
• Customer‑Focused:
  Passion for helping others with a friendly and empathetic nature to advocate for residents and relatives.
• Administrative
  
  Skills:
  
  Highly organised, detail‑oriented, and efficient managing multiple tasks to ensure smooth operations.
• Relationship Builder:
  Excellent interpersonal and communication skills to build and maintain relationships as a valuable team player.
• Sales Savvy:
  Basic understanding of sales principles contributing to business development and growth objectives.

At HC‑One, kindness is more than a word. Caring for people means caring about what matters most, so we support residents to lead their best possible life.

We champion inclusivity and foster a workplace where everyone feels valued and can be themselves. Our diverse workforce learns from each other and better represents the communities we serve.

Our dedicated professionals strive to deliver outstanding care while supporting talented teams through robust career pathways, CPD, and postgraduate programmes. Safeguarding is everyone's responsibility; you will attend safeguarding training and be able to recognise and report concerns.

• Higher than average pay rates
• Paid enhanced DBS/PVG
• Free uniform
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Life assurance cover for all colleagues
• Award‑winning learning and development and support to achieve qualifications
• GP online: round‑clock GP consultation via an interactive app for you and your children under 16
• Opportunity to learn from experienced colleagues as part of an outstanding and committed team
• Colleague discounts: access to over 1600 high‑street discounts including carefully selected discount partners
• Wellbeing: free access to an independent and confidential Employee Assistance Programme with 24/7 support for a range of issues
• First‑rate working environment in a purpose‑built luxury home
• Free onsite car parking and close to local transport links
• Refer a friend scheme