PA to Charity CEO

Personal Assistant to the Chief Executive

Location:

Richmond & Surrey
Salary: £34,458 – £44,500 per annum

Contract:

Permanent, Full Time (37.5 hours)
Working Pattern:
Hybrid (3 office / 2 home, with flexibility required)

Start Date:

Early May 2026 (including full handover)

A compassionate, highly organised and emotionally intelligent PA to the Chief Executive is required to support a senior leadership team within a highly impactful organisation. This is a pivotal role involving executive support, governance coordination and a wide range of cross‑organisational responsibilities. It requires maturity, sensitivity and exceptional interpersonal skills, as you will frequently interact with staff, senior leaders, and - when on‑site - individuals using the organisation’s services.

Executive & Administrative Support

• Managing the CEO’s demanding diary, emails, and communications
• Responding to and prioritising incoming correspondence
• Coordinating travel, schedules, meetings and events
• Maintaining confidential records, filing systems and administrative processes
• Processing invoices and managing administrative tasks for the CEO’s office

Governance & Board Support

• Supporting Trustees and non‑clinical subcommittees
• Preparing and circulating board and committee papers
• Coordinating Trustee recruitment, DBS checks and mandatory training
• Maintaining digital governance platforms and documentation
• Taking accurate minutes for committee and leadership meetings (minute‑taking is essential)

Meetings & Organisational Coordination

• Scheduling and supporting internal and external meetings
• Ensuring logistics such as venues, equipment and refreshments are arranged
• Providing high‑quality agendas, minutes and action tracking
• Monitoring policy review schedules using internal systems
• Assisting with internal and external communications on behalf of the CEO

Flexible Support & On‑Site Presence

• Hybrid working is offered, but not always consistent - the CEO may require the PA on‑site at short notice to shadow or assist with urgent or last‑minute meetings
• Willingness to attend occasional out‑of‑hours meetings or conferences, sometimes including evenings or weekends

This role requires not just competence, but kindness, emotional intelligence, and a genuine ability to interact sensitively with all individuals you may meet through the organisation.

• Proven high‑level PA or EA experience supporting senior leaders in a complex organisation
• Excellent diary management and organisational skills
• Experience taking high‑quality, accurate minutes
• Strong written and verbal communication skills
• Ability to work independently with professionalism and discretion
• Strong Microsoft Office and MS365 skills
• Confidence with digital collaboration and AI‑based transcription tools (knowledge of AI platforms is a significant bonus)
• Compassionate and emotionally intelligent approach
• Ability to maintain confidentiality at all times

• Ability to travel between Richmond and Surrey sites as needed
• Own car due to the requirement to drive between the two locations
• Flexibility for occasional evening or weekend commitments
• Willingness to undergo a DBS check

• Pension scheme options
• Generous annual leave (27 days + bank holidays, increasing with service)
• Paid sabbaticals at 5, 10 and 15 years
• Enhanced sick pay and family leave
• Professional memberships paid
• Flexible working options
• Wellbeing support, including EAP, occupational health and eye care
• Cycle to Work scheme, Blue Light Card and more
• Supportive, values‑driven working environment

If you’re a calm, compassionate and exceptionally organised Executive Assistant who thrives in a role with meaning and variety, we would love to hear from you!

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