Admissions and Conversion Officer

Department Admissions and Enquiries Location Joseph Priestley Building Salary £32,006 to £35,331 per annum Fixed Term - 12 Months (Maternity Cover) Post Type Full Time Release Date 06 March 2026 Closing Date 23.59 hours GMT on Friday 20 March 2026 Reference M126010

BCU is a diverse and inclusive learning community of over 30,000 students from more than 100 countries. We are committed to providing a transformational educational experience, supporting world‑class research, and fostering a collaborative and supportive working environment.

We are looking for an Admissions and Conversion Officer to support Marketing, Recruitment and Communications in delivering high quality services across the University. The role involves the processing of applications, maintaining efficiency and managing a portfolio of programmes, and working with academics, UCAS, schools and colleges and colleagues to ensure accuracy. You will play a key part in ensuring our services are safe, efficient, compliant, and aligned to our sustainability goals.

• Processing of large volumes of data (such as applications)
• Collaborative working with academic tutors and key external stakeholders
• Representing the wider department during open events
• Ensuring effective communications are in place with admissions tutors to provide advice and guidance when required
• Managing applicant enquiries by email, post and telephone according to agreed timescales and supporting the Enquiries Team in providing responses and updating FAQs
• Supporting interview and audition processes and undertaking DBS checks and any other required checks to meet the conditions of entry
• Supporting the Confirmation and Clearing processes
• Providing support to the wider Department, particularly with regards to internal and external events and other corporate activities
• Accurate and efficient decision‑making
• Managing own workload, particularly during peak periods
• Working in a Higher Education setting

For an informal discussion about the role, please contact Sara Harker-Bettridge, Head of Home Admissions, at Sar

We want outstanding people to join us in taking a step into the next exciting stage of the University. If you want to be part of a team shaping the future of the Marketing, Recruitment and Communications Department, we’d love to hear from you. For more about our campus, please view our interactive map.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We continuously review and improve our policies, practices, and procedures to ensure we promote these principles across all aspects of our operations.